Restaurant Chargeback Dispute Cost Calculator
Enter the disputed order details and your dispute process costs to see the total financial impact of a chargeback and whether it's worth fighting.
About this calculator
Estimate the true cost of a credit card chargeback for your restaurant, including lost food cost, processing fees, dispute fees, and staff time, to decide whether fighting it is worth it.
Frequently Asked Questions
Is it always worth disputing a chargeback?
Not always. If your win probability is low and the order amount is small, the staff time and fees to dispute may exceed the potential recovery.
What win probability should I assume?
Restaurants with clear signed receipts, delivery confirmation, or POS timestamps often see 40-60% win rates; friendly fraud disputes without evidence are much lower.
Does this include the processing fee already charged?
This calculator focuses on the incremental cost of disputing beyond the original processing fee, which is typically non-refundable regardless of outcome.